INC: Upstream RETN unavailability

The incident is resolved.

Despite RETNs assuring that the issue should be resolved, today some POPs experienced issues again.

We will keep RETN drained for now and check in a few days if their network has stabilised to such degree that we can consider them a stable network partner again.

No customer impact is expected.

Situation seem stable for now and RETN has ben re-enabled. We are still waiting for RFO.

According to RETN the problem should be permantetly fixed. However, we will not re-enable the upstream for the next few days and instead monitor the situation.

Carrier RETN is facing another outage. Sessions have been drained. No customer impact is expected.

Confirmation from the carrier has been received that situation is stable again and the upstream has been re-enabled. We are waiting on further information regarding RFO.

The situation seems currently stable again, however, since RETN is not of critical importance for our network, the upstream remains disabled for now.

We are currently observing an outage of upstream RETN/AS9002 in DRT.

Traffic was automatically shifted towards other carriers and sessions have been administratively disabled until feedback from carrier is received. No customer impacts is expected.