Some systems are experiencing issues.
Status of AS200462
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Last updated 2026-05-15 15:57:02
Our DE-CIX ports in Hamburg, Düsseldorf, and Munich are currently disabled due to multiple ongoing maintenance activities on the DE-CIX side.
Instead of draining and restoring the ports for each individual maintenance window, we’ve decided to keep them disabled until all planned maintenance work has been completed. The current expectation is for the maintenance to be finished by the end of August.
No customer impact is expected.
The ports will be re-enabled once all maintenance activities have been completed.
All VMs have been booted and from our testing are available again. In case your system is still not reachable, please contact us via support.
Root-cause analysis remains ongoing.
We apologize for the inconvenience caused.
The system was indeed not reacting towards physical input and status LEDs were non-active. A physical power-cycle has been performed and the system is booting again. We are currently watching turnups of VMs which should become accessible again within the next minutes.
Our technician arrived on site and will start to investigate in a few minutes.
Update: the system is accessible via IPMI, but does not react to any operations including start or reset. Our technician is on the way to the datacenter to investigate.
We are currently observing an outage of eth03. Investigation are ongoing.