All systems are operational.

Last updated 1 week ago

    • Network

      Operational

    • Power

      Operational

    • Cooling

      Operational

    • AS174 - Cogent

      Operational

    • AS1299 - Arelion

      Operational

    • AS2914 - NTT

      Operational

    • AS5405 - Inter.Link

      Operational

    • AS5511 - Orange

      Operational

    • AS6453 - TATA

      Operational

    • AS6762 - Telecom Italia Sparkle

      Operational

    • AS9002 - RETN

      Operational

    • AS34549 - Meerfarbig

      Operational

    • Cloud

      Operational

    • DNS

      Operational

    • DDoS-Filter

      Operational

    • E-Mail

      Operational

    • VServer

      Operational

    • VServer - Backups

      Operational

    • Web

      Operational

Status of AS200462

Planned maintenance

  • Maintenance edge1.ntt-esch.fra1.eth-services.de

    6 days from now 2026-10-24 20:00 UTC
    Upcoming

    Beschreibung

    Auf dem Edge-Router edge1.ntt-esch.fra1.eth-services.de wird ein Firmware-Update durchgeführt.

    Wartungsfenster: Samstag, 24.10.2026, 22:00 Uhr bis Sonntag, 25.10.2026, 02:00 Uhr (MESZ)

    Auswirkungen

    • VPS-Dienste: Keine Beeinträchtigung zu erwarten.
    • BGP-Sessions auf edge1.ntt-esch.fra1: Während der Arbeiten nicht verfügbar.

    Ablauf

    Vor Beginn des Updates werden sämtliche BGP-Sessions auf dem Gerät kontrolliert heruntergefahren. Dadurch kann der Traffic geordnet auf alternative Pfade umgeleitet werden. Nach Abschluss des Updates und erfolgreicher Funktionsprüfung werden die Sessions wiederhergestellt.

    Eine Aktion auf Kundenseite ist nicht erforderlich.

    Zeitfenster

    Das angegebene Zeitfenster ist als Puffer ausgelegt. Die tatsächliche Unterbrechung der BGP-Sessions wird voraussichtlich kürzer ausfallen.

    Description

    A firmware update will be performed on edge router edge1.ntt-esch.fra1.eth-services.de.

    Maintenance window: Saturday, 24 Oct 2026, 22:00 CEST (20:00 UTC) to Sunday, 25 Oct 2026, 02:00 CEST (00:00 UTC)

    Impact

    • VPS services: No impact expected.
    • BGP sessions on edge1.ntt-esch.fra1: Unavailable during the maintenance.

    Procedure

    Prior to the update, all BGP sessions on the device will be shut down in a controlled manner, allowing traffic to be rerouted to alternative paths in an orderly fashion. Once the update has been completed and verified, the sessions will be re-established.

    No customer action is required.

    Maintenance window

    The stated window serves as a buffer. The actual interruption of BGP sessions is expected to be shorter.

    Affected Components: Network

Past incidents

Outage eth03

1 month ago 2026-08-18 21:20 UTC
Fixed

Fixed

1 month ago 2026-08-18 22:32 UTC

All VMs have been booted and from our testing are available again. In case your system is still not reachable, please contact us via support.

Root-cause analysis remains ongoing.

We apologize for the inconvenience caused.

Identified

1 month ago 2026-08-18 22:23 UTC

The system was indeed not reacting towards physical input and status LEDs were non-active. A physical power-cycle has been performed and the system is booting again. We are currently watching turnups of VMs which should become accessible again within the next minutes.

Investigating

1 month ago 2026-08-18 22:11 UTC

Our technician arrived on site and will start to investigate in a few minutes.

Investigating

1 month ago 2026-08-18 21:29 UTC

Update: the system is accessible via IPMI, but does not react to any operations including start or reset. Our technician is on the way to the datacenter to investigate.

Reported

1 month ago 2026-08-18 21:20 UTC

We are currently observing an outage of eth03. Investigation are ongoing.

Increased ambient temp EQ5

2 months ago 2026-08-15 11:03 UTC
Fixed

Watching

2 months ago 2026-08-15 16:10 UTC

Due to the disabling of upstreams, various side effects were observed, including congestion between Cogent <-> Arelion, most likely due to the outage in EQ5. As the situation with the upstreams remained stable, we decided that the side effects outweighed the benefits of proactive mitigation, and the sessions have been re-enabled.

We will continue to monitor the situation and intervene when necessary.

Reported

2 months ago 2026-08-15 11:03 UTC

We are aware of increased ambient temperature in FRA EQ5. While no compute is hosted there, we connect towards multiple carrier in the location for network connectivity. As of right now, no impact is observed. As pro-active mitigation, all direct connectivity via EQ5 has been drained.

This impacts the following upstreams

  • Arelion
  • Sparkle
  • Orange

Once situation is resolved, all carrier will be re-enabled.