Some systems are experiencing issues.
Status of AS200462
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Our DE-CIX ports in Hamburg, Düsseldorf, and Munich are currently disabled due to multiple ongoing maintenance activities on the DE-CIX side.
Instead of draining and restoring the ports for each individual maintenance window, we’ve decided to keep them disabled until all planned maintenance work has been completed. The current expectation is for the maintenance to be finished by the end of August.
No customer impact is expected.
The ports will be re-enabled once all maintenance activities have been completed.
Late close
We can report that all members of our 5-member DNS cluster have successfully recovered and are fully operational and no further disruption is expected.
Note that VPS customers remained unaffected.
We will continue to monitor the cluster to ensure stability, but all systems are now back online. Thank you for your continued patience and understanding.
We are currently experiencing an outage in our 5-member DNS cluster due to simultaneous unreachability from two external parties. This has resulted in service disruption.
At present, 2 out of the 5 members remain offline, but the cluster is in the process of recovering and services have been partially restored.
We are actively working to resolve the issue and will continue to provide updates as the situation progresses. Thank you for your patience.