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INC: Partial unavailability of one subnet

1 year ago 2025-04-18 15:00 UTC
Fixed

Fixed

1 year ago 2025-04-18 15:20 UTC

Various configuration changes have been applied to mitigate reoccurring in the future. We apologies for any inconveniences caused.

Reported

1 year ago 2025-04-18 15:00 UTC

We are currently observing partial unavailability of one subnet, impacting a small subset of customers.

The issue was caused due to misconfiguration of Fastnetmon, announcing a more specific which should only be inserted in RIB, but was inserted in FIB as well, leading to brief nullroute of traffic.

The issue has been resolved after ~2 minutes.