The outage was caused due to human error pulling incorrect fibers. After intervention from NOC and local technician, the port is already in service again.

Original RFO:

circuit is down not due to a miscommunication on the change (GIN-CHG00XXXX). Unfortunately due to another migration tonight the local hands incorrectly pulled the incorrect fibers. I talked to the tech that was working with the migration and this has been corrected at this time.

We are currently observing an outage affecting carrier NTT (AS2914). We were previously informed of a scheduled maintenance planned for tomorrow. However, after speaking with the NTT NOC, we have learned that there is also an ongoing maintenance today. This maintenance was not expected to impact our service and therefore no notification was sent.

The NTT NOC is currently investigating the issue.