Some systems are experiencing issues.

Fixed

3 weeks ago ·

The situation has been confirmed stable from Sparkle NOC and bgp has been reestablished. While RFO is pending, we consider the situation fully resolved.

Investigating

3 weeks ago ·

As per latest update no issues could be found on transport layer from Sparkles transport team. Further investigation are ongoing with JTAC. No ETR is available at the time but no customer impact is observed.

Identified

3 weeks ago ·

As per the latest update, Sparkle confirmed the issue was due to flaps on transport within FRA metro-ring. Coordination with the transport team is ongoing. Sparkle remains drained until the situation is resolved.

3 weeks ago ·

We are currently observing constant route propagation flaps via Sparkle. Traffic has been shifted to other carriers, and a ticket has been opened. We are currently awaiting a response from the Sparkle NOC.

Incident UUID 56c07f27-9042-4ebb-8f95-a8c474ad711e