Some systems are experiencing issues.
Status of AS200462
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Last updated 2026-05-15 15:57:02
Our DE-CIX ports in Hamburg, Düsseldorf, and Munich are currently disabled due to multiple ongoing maintenance activities on the DE-CIX side.
Instead of draining and restoring the ports for each individual maintenance window, we’ve decided to keep them disabled until all planned maintenance work has been completed. The current expectation is for the maintenance to be finished by the end of August.
No customer impact is expected.
The ports will be re-enabled once all maintenance activities have been completed.
The crossconnect is receiving light and RETN is back online. The official update remains pending, but the situation should be fully resolved.
Per latest update the switch did in fact not crash, but is currently unavailable from NTT PoP for external connectivity due down XC within Digital Realty. A ticket has been opened and we waiting for an update.
We are currently observing an outage of carrier RETN/AS9002 due to failed switch from partner network.
Creating POA is ongoing to take the carrier live again, however, the issue is treated as low priority as impact remains minimal and traffic already switched to other carriers.