Some systems are experiencing issues.
Status of AS200462
The problem was identified and mitigation applied. We apologizes for the inconvenience caused.
We are currently observing partial network unavailability of one vhost impacting customers hosted on this system. Analysis is ongoing.
As per the latest update, the maintenance was concluded and buildings F/G have been switched back to the grid.
Original message from NTT:
Dear Client,
We are pleased to inform you that the planned work has been successfully completed and operations have been restored to normal.
We have switched back from generator operation to regular grid operation.
All systems are running smoothly and no further restrictions are expected.
If you notice any technical limitations, please contact us at dc.emea.support@global.ntt
Kind regards,
Technical Support Center on behalf of FRA1
Global Data Centers EMEA
We have been informed by NTT GDC that there is ongoing power maintenance on both feeds, during which external grid connectivity has been cut to perform maintenance on the grid handover.
At this time, building E,F,G & H are running on generators, and transfer back to the grid will be performed once maintenance is completed.
While the situation is being closely monitored by NTT on-site staff and no issues are expected, this is an out-of-the-ordinary situation and therefore a risk of impact remains.
Original message by NTT:
Dear Client,
We would like to inform you that the planned transfer to generator operation has been successfully completed. Currently,
Building F/G is in backup power mode and is being fully supplied by the generator system.
The return to normal power supply will take place once clearance and re-connection have been authorized by the responsible utility provider at the communicated time.
If you notice any technical issues, please contact us at the following email address: dc.emea.support@global.ntt.
Kind regards,
Technical Support Center on behalf of FRA1
Global Data Centers EMEA