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Last updated 1 week ago

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Status of AS200462

Planned maintenance

  • Maintenance edge1.ntt-esch.fra1.eth-services.de

    6 days from now 2026-10-24 20:00 UTC
    Upcoming

    Beschreibung

    Auf dem Edge-Router edge1.ntt-esch.fra1.eth-services.de wird ein Firmware-Update durchgeführt.

    Wartungsfenster: Samstag, 24.10.2026, 22:00 Uhr bis Sonntag, 25.10.2026, 02:00 Uhr (MESZ)

    Auswirkungen

    • VPS-Dienste: Keine Beeinträchtigung zu erwarten.
    • BGP-Sessions auf edge1.ntt-esch.fra1: Während der Arbeiten nicht verfügbar.

    Ablauf

    Vor Beginn des Updates werden sämtliche BGP-Sessions auf dem Gerät kontrolliert heruntergefahren. Dadurch kann der Traffic geordnet auf alternative Pfade umgeleitet werden. Nach Abschluss des Updates und erfolgreicher Funktionsprüfung werden die Sessions wiederhergestellt.

    Eine Aktion auf Kundenseite ist nicht erforderlich.

    Zeitfenster

    Das angegebene Zeitfenster ist als Puffer ausgelegt. Die tatsächliche Unterbrechung der BGP-Sessions wird voraussichtlich kürzer ausfallen.

    Description

    A firmware update will be performed on edge router edge1.ntt-esch.fra1.eth-services.de.

    Maintenance window: Saturday, 24 Oct 2026, 22:00 CEST (20:00 UTC) to Sunday, 25 Oct 2026, 02:00 CEST (00:00 UTC)

    Impact

    • VPS services: No impact expected.
    • BGP sessions on edge1.ntt-esch.fra1: Unavailable during the maintenance.

    Procedure

    Prior to the update, all BGP sessions on the device will be shut down in a controlled manner, allowing traffic to be rerouted to alternative paths in an orderly fashion. Once the update has been completed and verified, the sessions will be re-established.

    No customer action is required.

    Maintenance window

    The stated window serves as a buffer. The actual interruption of BGP sessions is expected to be shorter.

    Affected Components: Network

Past incidents

Partial Nullroute of Traffic via Sparkle

9 months ago 2026-01-15 14:59 UTC
Fixed

Fixed

8 months ago 2026-01-19 12:36 UTC

Sparkle has implemented various changes that resolve the situation. BGP has been enabled again, and the situation is stable. We will monitor the situation carefully and intervene when necessary.

Investigating

9 months ago 2026-01-16 16:07 UTC

The latest update remains in place. Sparkle NOC applied various changes, which remain unsuccessful. The carrier remains drained until restoration is in place. No customer impact is expected at this point.

Reported

9 months ago 2026-01-16 12:02 UTC

After further communication, Sparkle installed another faulty configuration change, resulting in blackholing of egress traffic. Currently, BGP is disabled and traffic is flowing via alternative paths to mitigate the impact.

Customers traversing the Sparkle backbone may have experienced packet loss between 10:30 UTC and 12:30 UTC.

We are in constant contact with the Sparkle NOC to address the issue, and we apologize for the inconvenience caused.

Fixed

9 months ago 2026-01-15 18:20 UTC

Sparkle has reverted the faulty changes and sessions have been enabled again.

Reported

9 months ago 2026-01-15 14:59 UTC

We are currently observing a partial null route of traffic via Carrier Sparkle due to a false configuration change on Sparkle’s side. BGP has been drained, and the impact is mitigated for the moment. We will get in touch with the Sparkle NOC for a permanent solution.