Some systems are experiencing issues.
Status of AS200462
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Our DE-CIX ports in Hamburg, Düsseldorf, and Munich are currently disabled due to multiple ongoing maintenance activities on the DE-CIX side.
Instead of draining and restoring the ports for each individual maintenance window, we’ve decided to keep them disabled until all planned maintenance work has been completed. The current expectation is for the maintenance to be finished by the end of August.
No customer impact is expected.
The ports will be re-enabled once all maintenance activities have been completed.
Late close
No more issues have been observed since the suspected faulty optic has been disabled. A technician visit to swap the optic is pending. We will continue to monitor and intervene when necessary.
We have identified an potential failed optic, showing high amount of egress drops as root cause. The interface has been disabled and LACP is currently running on degraded redundancy. As this only impacts a small subset of total network capacity, enough redundancy is still in place.
We are currently observing various brief disconnects in the length of ~30 seconds each for transport towards DRT campus. To avoid further impact, several carriers have been drained. We are awaiting feedback from partner network.