Some systems are experiencing issues.
Status of AS200462
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Our DE-CIX ports in Hamburg, Düsseldorf, and Munich are currently disabled due to multiple ongoing maintenance activities on the DE-CIX side.
Instead of draining and restoring the ports for each individual maintenance window, we’ve decided to keep them disabled until all planned maintenance work has been completed. The current expectation is for the maintenance to be finished by the end of August.
No customer impact is expected.
The ports will be re-enabled once all maintenance activities have been completed.
Late close
The situation appears to have stabilized, and we are no longer seeing significant latency or packet loss on routes via NTT. We will continue to monitor the situation closely to ensure ongoing connectivity stability.
Our team is in continued communication with the carrier to ensure the issue is fully resolved.
We are currently experiencing elevated latency and packet loss on routes via NTT affecting connectivity to certain destinations in the United States.
To mitigate further impact, we have proactively drained BGP sessions with NTT for the affected paths.
A ticket has been opened with the carrier and we are actively working with them to resolve the issue.
Further updates will be provided as they become available.