Some systems are under maintenance.

Last updated 8 minutes ago

    • Network

      Under maintenance

    • Power

      Operational

    • Cooling

      Operational

    • AS174 - Cogent

      Operational

    • AS1299 - Arelion

      Operational

    • AS2914 - NTT

      Operational

    • AS5405 - Inter.Link

      Operational

    • AS5511 - Orange

      Operational

    • AS6453 - TATA

      Operational

    • AS6762 - Telecom Italia Sparkle

      Operational

    • AS9002 - RETN

      Operational

    • AS34549 - Meerfarbig

      Operational

    • Cloud

      Operational

    • DNS

      Operational

    • DDoS-Filter

      Operational

    • E-Mail

      Operational

    • VServer

      Operational

    • VServer - Backups

      Operational

    • Web

      Operational

Status of AS200462

Planned maintenance

  • Maintenance edge1.ntt-esch.fra1.eth-services.de

    1 hour ago 2026-10-24 20:00 UTC
    In progress

    Beschreibung

    Auf dem Edge-Router edge1.ntt-esch.fra1.eth-services.de wird ein Firmware-Update durchgeführt.

    Wartungsfenster: Samstag, 24.10.2026, 22:00 Uhr bis Sonntag, 25.10.2026, 02:00 Uhr (MESZ)

    Auswirkungen

    • VPS-Dienste: Keine Beeinträchtigung zu erwarten.
    • BGP-Sessions auf edge1.ntt-esch.fra1: Während der Arbeiten nicht verfügbar.

    Ablauf

    Vor Beginn des Updates werden sämtliche BGP-Sessions auf dem Gerät kontrolliert heruntergefahren. Dadurch kann der Traffic geordnet auf alternative Pfade umgeleitet werden. Nach Abschluss des Updates und erfolgreicher Funktionsprüfung werden die Sessions wiederhergestellt.

    Eine Aktion auf Kundenseite ist nicht erforderlich.

    Zeitfenster

    Das angegebene Zeitfenster ist als Puffer ausgelegt. Die tatsächliche Unterbrechung der BGP-Sessions wird voraussichtlich kürzer ausfallen.

    Description

    A firmware update will be performed on edge router edge1.ntt-esch.fra1.eth-services.de.

    Maintenance window: Saturday, 24 Oct 2026, 22:00 CEST (20:00 UTC) to Sunday, 25 Oct 2026, 02:00 CEST (00:00 UTC)

    Impact

    • VPS services: No impact expected.
    • BGP sessions on edge1.ntt-esch.fra1: Unavailable during the maintenance.

    Procedure

    Prior to the update, all BGP sessions on the device will be shut down in a controlled manner, allowing traffic to be rerouted to alternative paths in an orderly fashion. Once the update has been completed and verified, the sessions will be re-established.

    No customer action is required.

    Maintenance window

    The stated window serves as a buffer. The actual interruption of BGP sessions is expected to be shorter.

    Affected Components: Network
    1 hour ago 2026-10-24 20:48 UTC

    During the firmware upgrade, one interface bundle flapped unexpectedly before the sessions had been shut down, causing a brief traffic disruption. The device has since been removed from production traffic, and the maintenance will continue as planned. We apologize for any inconvenience caused.

    16 minutes ago 2026-10-24 21:35 UTC

    The maintenance has been completed. The root cause of the interface flap remains under investigation.

    Applying the update itself should not cause interface flaps, so this behaviour was unexpected. Our workflow was designed to minimize downtime for BGP customers and has been used successfully in previous maintenance windows. Based on current findings, the issue is likely caused by a bug in the pre-upgrade Junos version, as we were able to reproduce it during a second update (without customer impact).

    To prevent this in the future, we will adjust our upgrade workflow to shut down traffic earlier in the process.

    The maintenance will remain marked as “In Progress” on the status page for better visibility, as it would otherwise no longer be displayed.

Past incidents

Critical PHP CVE(s)

4 days ago 2026-10-19 22:00 UTC
Fixed
Affected Components: Web

Fixed

11 hours ago 2026-10-24 09:54 UTC

Das Kundenverwaltungsportal und die VPS-Verwaltung sind wieder erreichbar. Damit stehen alle Dienste früher als ursprünglich geplant wieder zur Verfügung. Die Lage wird weiterhin aufmerksam beobachtet. Sollte es erforderlich werden, werden umgehend weitere Maßnahmen ergriffen.

The customer management portal and VPS management are available again. All services are therefore back in operation earlier than originally planned. The situation continues to be closely monitored, and further measures will be taken promptly should they become necessary.

Identified

1 day ago 2026-10-23 19:20 UTC

22 Oct 2026, 12:45 UTC The update of the systems is proceeding as planned. Concerns about the effectiveness of the security release have largely been resolved. A PHP core developer has confirmed an additional vulnerability, but it is unrelated to the previously announced issues and is not rated as critical. Most internal systems and other public services are back in operation. As no vendor patches are available yet for the regular status page, status updates will continue to be published on this page for the time being. The customer management portal and VPS management will remain offline for now while the situation continues to be monitored. A return to normal operation is planned for Sunday, 25 October 2026.

21 Oct 2026, 15:45 UTC There are indications that the published security release may not fully resolve the vulnerabilities. Until the situation has been clarified, all affected systems, including internal services and the customer management portal, will remain out of operation as a precaution. Further updates will be posted here.

21 Oct 2026, 15:00 UTC The update of the affected systems is proceeding as planned. Parts of the internal infrastructure are already back in operation. The security updates for the customer management portal have been applied. It will be released once the outstanding fixes for the underlying backend components are in place.

20 Oct 2026 The PHP-based public services were shut down as a precaution. VPS are not affected.

Reported

4 days ago 2026-10-19 22:00 UTC

The PHP security team has published an unscheduled security release for two critical vulnerabilities, each rated CVSS 9.2. Read the announcement

To protect customer data, the PHP-based public services have been proactively shut down until the patches have been applied and verified. The VPS themselves are not affected and remain online. Only the VPS management interface is temporarily unavailable. Services will then be restored step by step. No definite time can be given at this point.

Appropriate action on customer-managed VPS systems is recommended as well.

In case of emergency: support@eth-services.de

No incidents reported between 2025-06-25 and 2025-06-19